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Privacy Policy & terms of service

This Privacy Policy explains how Zensi AS. ("Steps", "we" or "us") collects, uses, and discloses information about you when you access or use our websites, mobile application, and other online products and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. This policy does not apply to subscription eligibility information we receive from and process on behalf of our enterprise business customers and partners (defined as "Customer Data" in the applicable agreement), but this Privacy Policy does apply to your use of the Services, regardless of your subscription or account type.

 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

 

 


Disclosure

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Our app uses Google user data obtained via Restricted and Sensitive Scopes in order to provide you with the following features:

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Access to your Google Fit: We use the Fitness API to allow you to see step data directly within our app.

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We take the privacy and security of your data very seriously, and we only collect and use the data that is necessary for the proper functioning of our app. We do not share or sell your data to third parties, and we store your data securely in accordance with Google's policies.

Steps use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.” 

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Apple Health and Google Fit

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Steps analyze your phones built-in pedometer data and registers when the user has passed 5000 steps. After 5000 steps, a tree is added to your digital forest.  In no case is your personal data ever transferred to a third party. It is exclusively stored on your device within the application container of Steps. If you choose to have Steps integrate with Apple Health or Google Fit, the app will have access only to the health data types you opt-in to. The data read from Apple Health or Google Fit is used solely for visualizing your data within the app.

 

Apple HealthKit

HealthKit is an activity data handling service provided by Apple Inc. that enables you to access or store activity data.Apple Health Privacy

 

Google Fit

Google Fit is an activity data handling service provided by Google, that enables you to access or store activity data.

 

Collection of Information

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Information You Provide to Us

We collect information when you register for an account. The information you may provide includes your name, email, password, and daily steps, feedback and survey responses, and other information about you included within your messages to us or otherwise provided via the Services.

Other Information About Your Use of the Services

When you use our Services, we collect the following information about you:

 

  • Usage Information: Whenever you use our Services, we collect your daily steps.

  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier and region).

  • Information we Generate: We generate some information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We also use your first name to make an educated guess about your gender and use information about your activity to help determine the likelihood of you continuing to use our Services in the future (which we hope will be the case!).

  • Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and web beacons.

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Use of Information

We use the information we collect to:

 

  • Provide, maintain and improve our Services, including debugging to identify and repair errors, and developing new products and services;

  • Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages;

  • Communicate with you about products, services, and events offered by Steps and others, request feedback, and send news, gifts or other information we think will be of interest to you (see the “Your Choices” section below for information on how to opt out of marketing messages);

  • Monitor and analyze trends, usage, and activities in connection with our Services;

  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Steps and others, including to enforce our agreements and policies. If you feel your transaction was declined in error, please contact us for assistance at steffen@joinsteps.com;

  • Comply with the law, such as by processing transactional records for tax filings and other compliance activities;

  • Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior; and

  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.

Sharing of Information

We share information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:

 

  • With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors and other service providers;

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including court order, subpoena, or other lawful requests by public authorities to meet national security or law enforcement requirements;

  • If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of Steps or others;

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

  • Between and among Steps and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and

  • With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services.

We also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties. For example, we sometimes share aggregate information with research organizations to help facilitate their research.

 

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Mobile Push Notifications/Alerts

With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

 

Information for Individuals in Switzerland, UK and the EEA

The sections below apply to you if you use our Services while in Switzerland, the United Kingdom or the European Economic Area (collectively, “Europe”).

 

Legal Basis for Processing

When we process your personal data we will only do so in the following situations:

 

  • As necessary to perform our responsibilities under our contract with you (like processing payments and providing the products or services you have requested);

  • When we have a legitimate interest in processing your personal data, including to communicate with you about changes to our Services, to help secure and improve our Services (including to prevent fraud) and to analyze use of our Services;

  • As necessary to comply with our legal obligations; and

  • When we have your consent to do so.

Data Retention

We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.

 

Data Subject Requests

Subject to certain limits and conditions provided under law, you have the following rights:

 

  • You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or made available in a portable form.

  • You also have the right to object to certain processing (like receiving direct marketing), or request that we restrict processing in certain circumstances (like to retain but not further process pending resolution of a claim).

  • When we ask for your consent, you may withdraw that consent at any time.

  • You have the right to file a complaint regarding our data protection practices with a supervisory authority. Please see this directory for contact details: https://edpb.europa.eu/about-edpb/board/members_en. If you are in Switzerland, please visit this FDPIC site for contact details: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html. If you are in the United Kingdom, please see this site for contact details: https://ico.org.uk/global/contact-us/.

If you would like to exercise any of these rights and can’t do so directly via the Services or your device, you may contact us as indicated below.

 

Information for California Residents

This section provides additional disclosures required by the California Consumer Privacy Act (or “CCPA”).

 

Please see the chart below for a list of the personal information we have collected about California consumers in the last 12 months, along with our business and commercial purposes and categories of third parties with whom this information may be shared. For more details about the personal information we collect, including the categories of sources, please see the “Collection of Information”

 

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Contact Us

If you have any questions about this Privacy Policy, please contact us at: steffen@joinsteps.com

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